Service

.Service

Service Offerings

1. Comprehensive Design & Customization

Bespoke Product Development: From concept to prototype, our in-house design team crafts pet gear tailored to your brand identity, including ergonomic harnesses, reflective leashes, and smart accessories. We offer logo embroidery/sublimation, color customization, and functional upgrades (e.g., GPS tracking modules).
Material Innovation: Collaborate with our material scientists to explore eco-friendly options like plant-based webbing or recycled polyester, ensuring compliance with EU REACH and RoHS standards.

2. End-to-End Manufacturing Support

Agile Production: Leverage our vertically integrated facilities for bulk orders (MOQ: 100 units) with 30–45-day lead times, or small-batch trials for startups. Our 14000㎡ factory uses advanced machinery for precision stitching.
Quality Assurance: Every product undergoes rigorous testing for durability (e.g., 5000+ pull cycles for straps) and safety (CE certifications). Sample approval is required before full production.

3. Global Compliance & Certification Guidance

Market-Specific Expertise: Navigate regulatory hurdles with our support:
EU: CE certification for safety, REACH for chemical compliance.
Documentation Support: Provide pre-compliance audits, test reports, and labeling templates to streamline customs clearance.

4. Post-Sales & Customer Care

Warranty & Replacement: replacement service for manufacturing defects
Technical Support: Dedicated account managers assist with sizing issues, product maintenance, and troubleshooting via email, phone, or live chat.

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Our Solutions

Ensure pet comfort with ergonomic designs (padded harnesses, breathable mesh).
Enhance safety via durable materials (reinforced webbing, anti-rust hardware) and reflective elements.
Meet diverse needs through customization (logos, sizes, functional add-ons).
Ensure global compliance with CE, ASTM, and eco-friendly standards.

Our products primarily use reinforced nylon webbing for durability and corrosion-resistant stainless steel hardware to ensure long-term performance. Select harnesses feature breathable mesh lining and padded chest plates for comfort . All materials comply with international safety standards (e.g., CE, ASTM F963) .

Yes, we hold:
CE certification for EU market compliance (covering safety and environmental standards) ;
RoHS compliance for electronic components (if applicable) .

Absolutely! We offer:
Logo printing (embroidery or sublimation) for brand differentiation ;
Color customization and multi-functional accessories (e.g., reflective strips, emergency handles) ;
Bespoke sizing for special needs (e.g., service dogs, senior pets) .
Custom samples are typically ready within 7–10 days, with bulk production starting after design approval .

Measure your pet’s chest girth (widest point) and neck circumference, then refer to our size chart. For chest harnesses, ensure 2 fingers fit between the strap and your pet’s body after adjustment to avoid chafing . If unsure, our team can assist with personalized recommendations .

Sample orders: 7–10 days;
Bulk orders: 30–45 days (depending on complexity) .
We also offer expedited production for urgent requests (subject to availability).

FAQ

FAQ

Our standard MOQ starts at 300 units per design.

Yes! Our leashes and harnesses are designed for all-weather durability. Nylon webbing resists UV damage, while stainless steel hardware prevents rust. However, we recommend avoiding prolonged exposure to harsh chemicals or extreme temperatures .

Nylon/Polyester: Machine washable on gentle cycle; air dry.
Mesh lining: Spot clean with mild soap.
Leather accents (if applicable): Use a leather conditioner to preserve softness.


We accept T/T. we offer flexible payment terms (e.g., 30% deposit, 70% before shipment).

Our trust + compliance-driven approach ensures seamless collaboration, from design to delivery. By combining innovation, quality, and customization, we deliver pet gear that enhances safety, comfort, and brand value. Contact us today to explore how we can elevate your product line!